Please browse the information below before calling us – your concern could be answered right right here or on our conditions and terms web web page. Many Many Many Thanks!
Like other record stores, we get stock from many different manufacturers. Some of those suppliers are overseas in our case. Inventory accessibility for plastic in particular can transform quickly and companies are not able to upgrade us with particular times for re-stocks – plastic has a complete lot longer than CD to re-press. It isn’t unusual which you may need to wait two weeks as well as two months for plastic releases which may have gone rented out already with vendors become re-stocked. You are going to often be offered the choice of cancelling your purchase in the event that you’d rather perhaps perhaps perhaps not watch for one thing.
Products shown on the webpage are ‘available’ but this will not constantly suggest they are presently in stock. The internet site is not presently in a position to mirror ‘live’ stock levels and often things will actually sell call at the store. We are going to you will need to inform you when we are conscious of any nagging issues with or delays to your purchase. If a person regarding the products you have bought is not any longer available from the provider, your purchase will deliver without one and you may never be charged because of it. If you just want your purchase become prepared if all products can be obtained, please be aware this within the reviews package in your purchase type. If you want something urgently, please place an email when you look at the commentary package whenever you have a look at and go ahead and drop us an e-mail if you want an improvement. Please see ‘Delivery instances’ right here for lots more with this.
Documents in certain may take a little while to return into stock if your provider runs away. We import many releases and pushing plants are struggling to maintain with interest in plastic generally speaking. If you want one thing with a certain date, or desire to check always it really is in stock before buying, please e-mail us.
In the event that you choose this method at checkout, your purchase will must be gathered from our store in Kingston. Your purchase will never be prepared for collection you of this until you receive an update notifying. In some instances this might be exactly the same time you spot your purchase, but it is greatly not at all times the situation and will depend on product access. If in just about any doubt, please e-mail us.
Amending / Cancelling Your Order We make an effort to get your order away for your requirements as soon as possible. In the event your product is in stock, it may be usually be equipped for dispatch within 30 minutes. As a result of this, this really is crucial to double-check your purchase before it really is submitted.
We do recognize that every person makes errors and periodically you may like to amend or cancel a purchase. In that case, please e-mail us (firstname.lastname@example.org) as soon as possible with us the maximum amount of information as you are able to and we also’ll do our better to assist. But, when your order has already been being prepared we may never be in a position to alter details or cancel it. You may be needless to say eligible to get back the item(s) within 14 calendar times of receipt as previously mentioned right here. Various rules connect with seats, that are non-refundable.
Delivery because of high quantities of bank card fraudulence and lots of incidences of harm to packages, our company is no more in a position to ship via standard solutions to Indonesia, Brazil, Mexico, Paraguay, Chile, Russian Federation, Singapore, Taiwan, Ukraine – sorry. If you are thrilled to pay money for a courier solution to your of the locations, please contact us to talk about.
We are a record that is independent, instead than an online retail barn – more about that here. We will often dispatch your purchase within 2 performing days* of receipt, this means it must often arrive at you in around 4 working times in britain (international orders obviously take more time). There is delays based on access (as above) and when there is any such thing which can be very likely to wait your order for longer than a we’ll try to let you know about that as soon as we’re aware week.
Requests ship via standard Royal Mail services, that aren’t tracked – you can include a selection of tracked solutions to British orders for the charge that is extra more about those solutions right here. If you wish to work with a tracked service for a global purchase, please email us for a estimate.
More step-by-step information about distribution right here.
* business days are Monday – Friday.
Postage and Packaging
Packaging and postage costs are resolved automatically and included on to your purchase total as soon as during the checkout. As an example:
• CD: 80p for first item, 60p each additional• LP / 12″ / 10″: Ј2 for first product, Ј1.20 each additional• Double LP: Ј3 for first product, Ј1.80 each additional • 7″: Ј1.00 for very very first item, 70p each additional• Tape: 80p per item• Poster: Ј3 per item
If you order many different platforms, you’re going to be charged the greatest quantity for the very very first product and each additional product will likely be charged in the ‘additional’ rate. A single LP and a CD, you’ll be charged Ј3 + Ј1.20 + 60p for example, if you order a double LP.
Sleep of Europe British asiandate price x 3.Rest of this world UK price x 4.
Postage and packaging fees will undoubtedly be demonstrably shown in your container before you distribute your order.
To learn more about packaging, please see here
Tickets can not be changed. As soon as bought they can not be terminated, exchanged, refunded, transmitted or re-sold at a lot more than face value. In some instances, where shown on our site as well as on the seats by themselves, seats aren’t transferable and ID matching the title of the individual whom bought the s that are ticket( will need to be supplied in the location for admission. Please check always specific occasion listings. We reserve the best to invalidate seats re-sold at a lot more than face value.
Oahu is the duty of this solution owner to see whether a meeting happens to be terminated in addition to date / time of any rescheduled event. We will try to contact you with the email you provide on the purchase kind to inform you of the termination or rescheduling. In the event of rescheduled occasions, if you’d like a refund your seats must certanly be gotten by us prior to the occasion happens.
In case of a cancelled or rescheduled occasion, you will need certainly to get back your tickets to us at your expense. We are going to refund the face area worth of this seats at the earliest opportunity, no later than thirty days after, we receive your tickets that are returned. Postage / location collection charges aren’t refundable.
We offer one assistant that is personal cost-free to disabled clients that would otherwise never be in a position to go to a show. Facilities during the venues we utilize vary, therefore please contact us if any queries are had by you. Please buy your standard ticket first, send an email then together with your admission purchase quantity as well as your proof eligibility:
Front web page of DLA / PIPFront web page of Attendance Allowance letterEvidence that registered severely sight impaired (blind)Access Card
We request proof eligibility to make sure these seats / areas visit those that need them many. We are going to review applications for support seats minus the above evidence of eligibility above for a basis that is case-by-case.
Line-ups and times that are running susceptible to alter.
Tickets ordered for distribution by post will perhaps not continually be published straight away (this might be based mostly on whenever seats reach us) but should show up no later on than 2 times ahead of the show. Us no later than 2 days before the show takes place if you have not received your tickets, please contact.
‘Collect At Venue’ seats can be gathered in the place regarding the evening of this show. You will need to bring your 6 digit purchase quantity with you. Some venues additionally require picture ID for admission – please check individual show listings for more info.
As a result of high quantities of charge card fraud / harm to packages in transportation, regrettably we could not deliver into the after countries: Indonesia, Brazil, Mexico, Paraguay, Chile, Russian Federation, Singapore, Taiwan, Ukraine. We cannot ship to parcel forwarding or digital addresses in just about any international nations. In the event that you spot an purchase for delivery up to a location we usually do not deliver to, your purchase is supposed to be terminated and refunded.