Discover more. If you need assistance with any such thing to accomplish along with your mobile, please have a review of our FAQs
We’re right right right here for you personally with information which help while our Phone Shops are closed
Develop your household are maintaining safe and well over these times that are uncertain. Now, as part of your, we all know that residing in touch together with your nearest and dearest and the outside globe is so essential.
While our Phone Shops are temporarily closed, right right right here’s some information and links to assist you stay informed and linked.
Keep in mind that Tesco shops remain available to get basics, with social distancing in position to help keep all of us safe.
National advice This week you’ll have obtained a text from UK_Gov. This is a genuine message from the us government. Please be conscious that unfortunately, scammers may attempt to imitate these communications. Neither we, nor the federal government would ever request you to offer all of your personal statistics in these texts.
Get the maximum benefit as much as date Government Covid-19 information, such as the guidance that is latest on the best way to protect yourself among others.
No information prices for NHS web sites You won’t consume information whenever you go to any NHS sites in your phone, such as for example NHS UK, NHS Scotland, NHS Northern Ireland and NHS Wales, as we’ve made them free for you yourself to see. This means you won’t go into your computer data allowance or bundle, nor are you charged standard prices for utilizing data.
Remaining safe and well
Your health that is mental and. We now have challenging times ahead. Psychological state British has helpful suggestions about how exactly to cope when you’ve got to keep in the home and exactly how to speak with your children in regards to the situation.
Make certain you will get your phone. None of us would you like to lose our phone at time whenever maintaining in contact is indeed important. For those who have a smartphone you’ll be able to turn on ‘Find our Phone’. Our unit guides will highlight just exactly just how.
Maintaining in touch
Apps that will help you remain in touch. You’ll video call in groups or one-to-one apps that are using WhatsApp and speak to them on messaging apps like Twitter Messenger. Each one of these apps will burn up information, so keep in mind it is possible to connect with Wi-Fi.
Advice on making use of less information
- You can make use of Wi-Fi at home if you have it
- How exactly to utilize less information on your own iPhone or Android os phone
|Assistance with your mobile account|
As our Phone Shops are closed government that is following, please check always our top FAQs for assistance on handling your bank account
Concerned about spending your bill? If you’re concerned about any such thing to do along with your account or perhaps you want to speak with us, you are able to contact us on 4455 from your Tesco mobile or 0345 301 4455 from another phone.
Check out the community towards you We share O2’s system. Look at the status that is live, updated regarding the hour, every hour.
Quantity transfer check out Switching
Quick help if you’re on pay as you choose to go
To check on balance:
- Install our application
- Text BALANCE 100% free to 2112
- Phone 282 100% free
- Phone 4444 100% free
You can top-up online, inside our application, or by calling 282. The simplest way to top-up somebody else’s phone for them is online by choosing the ‘New individual’ button after which following a guidelines.
Include a Rocket Pack or bundle in my own Account or by calling 282.
Check our FAQs or search Help & help to get more assistance
Qui ck assistance if you’re on pay monthly
|You will see your bill and use and any additional fees in our software or perhaps within my Account.
To obtain more data or mins, log on to My Account or call 4488. You are able to include more information within our application.
If you want to add or improve your security buffer, log on to our application, My Account or call 4488.